Many new engineering supervisors feel acutely under-educated for their new
responsibilities. Some go crazy at their local Borders or Barnes & Noble, sweeping up
books on management with impressive titles and august-looking portrait photos on their
dust jackets. Others immerse themselves in the company's Policies & Procedures manual.
A few inhale ISO-9000 and the Capability Maturity Model. Some -- a group not
necessarily disjoint from those already mentioned -- go quietly insane.
responsibilities. Some go crazy at their local Borders or Barnes & Noble, sweeping up
books on management with impressive titles and august-looking portrait photos on their
dust jackets. Others immerse themselves in the company's Policies & Procedures manual.
A few inhale ISO-9000 and the Capability Maturity Model. Some -- a group not
necessarily disjoint from those already mentioned -- go quietly insane.